Nothing can change your day quite like a broken copier. Naturally, fast response time is an important trait to look for. But there some additional things to also consider when looking for copier repair in Sarasota. Let’s take a look.
How to choose between copier companies?
- Response Time
- First Call Efficiency Rating
- Average Repair Time
- Number and Skill of Technicians
Response Time
Our response time is definitely part of what makes us the best at copier repair in Sarasota. We have ample well trained technicians, replacement supplies and parts ready to go. Our dispatch system is streamlined to quickly address customer issues across our large service area.
First Call Efficiency Rating
First call efficiency is the rate at which a dealer’s technicians fully address a service call and repair a system. A copier repair company’s FCE rating goes down when it takes a greater number of service trips to fix things.
Average Repair Time
This is the total time that a copier technician spends at a customer’s location. The industry average for the duration of a service call is 1.2 business hours. ClearView’s average repair time for copier repair in Sarasota is about 44 minutes!
Technicians
The number of copier technicians copier leasing companies employ is a considerable factor as to what kind of service they provide. More skilled technicians make fewer mistakes and accomplish more work in less time.
Premium Services
In addition to repairing and leasing copiers, we offer more full-featured managed print services as well. As part of our professional analysis, we will provide an onsite assessment of your equipment so you can get an objective view of how efficient/inefficient your system is. We help you consolidate your print volume to more efficient multifunction devices and to your existing printers so that your operations are streamlined. Managed print services can drastically reduce printing costs for companies with larger print volume.
Businesses that have already taken advantage of our managed print services have realized an average savings of between 30% and 40%, with savings as high as 60%. So where some businesses may try to save money using their IT department to manage printing, in reality it turns out most businesses with larger print volumes actually save money with managed print services.
Did you know most copier repair in Sarasota is more affordable as part of a service agreement?
Per-call service to repair your copiers can add up fast! You can also save money on replacement supplies with a service agreement. Similar to renting an apartment where the management company provides maintenance for the housing that tenants lease, copier leasing companies provide maintenance for the equipment. If you’re new to copier leasing, check our Guide to Copier Leasing.
Contact Us
ClearView has got you covered whether you’re looking for copier leasing, repair, or more comprehensive printing solutions. Questions? Give us a call or send a message using the form below.
