Did you know the average copier lease in Tampa includes maintenance of the leased equipment? That’s right, just like when renting an apartment a management company provides maintenance for the housing, a copier leasing company provides maintenance for the leased equipment.
When distinguishing the best copier lease in Tampa, it’s all in the contract details and service performance
It’s mainly the details of service agreement and service performance that make the difference between an okay and a great copier lease in Tampa. By the way, if you’re new to copier leasing, check our Copier Lease Guide to learn the basics.
When hunting for a copier lease in Tampa, Florida there are key things to consider. First of all, does your business need a copier lease? Generally speaking businesses with fewer than 700 monthly print jobs often do better with purchasing their own copier/printer. Those with larger print volume are the ones who benefit the most from copier leasing, as well as additional features like managed print services.
Next, let’s consider the main metrics by which one can easily evaluate a copier lease in Tampa, Florida.
What makes a good copier lease company?
The number of copier repair technicians is a primary factor as far as how satisfied you’ll be with a company’s service. The more technicians a dealer has the faster and more reliable their service will be. The more skilled technicians are the faster and better will they be able to resolve issues.
Which factors affect a dealer’s response time?
Availability of parts and supplies
At ClearView we have our own full supply of parts and supplies always ready to be dispatched to your business. Customers with remotely monitored systems can even receive replacement toner cartridges before they run out. A proactive approach like this practically eliminates a response time altogether by preventing an issue from arising in the first place.
Availability of technicians
Simply put, the more technicians a dealer has, the more quickly it can respond to service calls. A copier lease with us comes with an ample pool of highly skilled technicians at the ready.
Location and geography
Customers’ locations can affect how fast technicians can get to them. If a dealer has customers spread out far apart from one another, then it will obviously take technicians longer to get to those locations.
Technical expertise
The response time is also affected by the skill level of the technician(s) servicing your system. Higher-skilled technicians fix things faster, with fewer mistakes.
Efficiency of dispatch and processes
At ClearView we’ve streamlined our dispatch process to make it as timely as possible across the Tampa area.
issue is resolved on the very first service call. Industry-wide, the first call efficiency rate is 82%, while ClearView’s FCE is 89.3%.
The industry standard for the duration of an average call is 1.2 business hours. ClearView’s average repair time clocks in at 0.73 hour (about 45 minutes), considerably faster than the industry average.
What’s in a copier lease?
As you’ve learned, copier leases differ from one another in many ways, such as the length of the lease, the hardware itself and the paper size. Those and other variables make copier leases more and less expensive. Just like with other aspects of your organization, copier leases are an expense.
As a rule of thumb, your organization should pay for all features of a copier lease that are worth paying for.
Hopefully as a result of this article, your organization will have a better idea of the right copier lease for its needs.
In summary, if you’re looking for a flexible lease length, stellar service and minimal costs, choose ClearView for your next copier lease in Tampa.
Questions about a copier lease? Give us a call or send us a message using the form below.
