The details of your service agreement are often what make the difference between so-so and stellar copier leasing companies in Ocala. There are some key metrics to consider in finding the best copier leasing companies.
Did you know? Similar to renting an apartment where the management company provides maintenance for the housing that tenants lease, copier leasing companies provide maintenance for the equipment.
What are some ways to determine the best leasing companies?
Technicians
The number of copier technicians copier leasing companies employ is a considerable factor as to what kind of service they provide. More skilled technicians make fewer mistakes and accomplish more work in less time.
Response Time
Our response time is definitely part of what makes us one of the best rated copier and leasing companies in Ocala, Florida. We have ample well trained technicians, parts and replacement supplies ready to go, as well as a streamlined dispatch process.
First Call Efficiency Rating
First call efficiency is the rate at which a dealer’s technicians fully address a service call and repair a system. Copier leasing companies’ FCE rating goes down the greater the number of service trips require to fix the issues.
Average Repair Time
This is the total time that a copier technician spends at a customer’s location. The industry average for the duration of a call is 1.2 business hours. ClearView’s average repair time is about 44 minutes, considerably faster than the industry average.
New to copier leases? Take a look at this handy guide: What’s everything you should know about leasing a copier? A go-to guide.
Premium services offered by copier leasing companies
Note that with a copier (or house) you own maintenance service is far from guaranteed. This is one of the downsides of owning a copier or printer, versus leasing. Smaller businesses with print volume under 700 documents per month are likely to do well with buying a printer, but for most businesses with larger print volume the benefits of maintenance and getting update equipment every few years are well worth the expense of leasing.
Managed Print Services
In addition to leasing copiers, top copier leasing companies in Ocala, Florida offer more full-featured managed print services. As part of our professional analysis, we will provide an onsite walk-through of your offices and a complete inventory of your fleet of document equipment so you can get an objective view of how efficient/inefficient your system is. We help you consolidate your print volume to more efficient multifunction devices and to your existing printers so that your operations are streamlined, your costs are reduced, and your resources conserved.
Businesses that have already taken advantage of our managed print services have realized an average savings of between 30% and 40%, with savings as high as 60%. So where some businesses may try to save money using their IT department to manage printing, in reality it turns out most businesses with larger print volumes actually save money with managed print services.
When choosing from the best copier leasing companies in Ocala
ClearView has got you covered whether you’re looking for copier leasing, repair or more comprehensive printing solutions. Questions? Give us a call!
