ClearView Business Solutions

Evaluating copier leasing companies in Tampa, Florida

how to choose between copier leasing companiesThere are some key metrics to consider in finding the best copier leasing companies in Tampa, Florida. Similar to renting an apartment where the management company provides maintenance for the housing that tenants lease, we provide maintenance for the equipment. If you’re new to copier leasing, check our Guide to Copier Leasing.

Note that with a copier or printer you own, maintenance service is far from guaranteed. This is one of the downsides of owning a copier or printer, versus leasing. Smaller businesses with print volume under 700 documents per month are likely to do well with buying a printer, but for most businesses with larger print volume the benefits of maintenance and getting updated equipment every few years are well worth the expense of leasing.

Being that most copier leases are paired with a service agreement, it’s largely the details of those service promises and real life service results that make the difference between so-so and stellar copier leasing companies.

How to choose between copier leasing companies?

  • Number and Skill of Technicians
  • Response Time
  • First Call Efficiency Rating
  • Average Repair Time

Technicians

The number of copier technicians copier leasing companies employ is a considerable factor as to what kind of service they provide. More skilled technicians make fewer mistakes and accomplish more work in less time.

Response Time

Our response time is definitely part of what makes us one of the best copier companies in Tampa, Florida. We have ample well trained technicians, parts and replacement supplies ready to go, as well as a streamlined dispatch process.

First Call Efficiency Rating

First call efficiency is the rate at which a dealer’s technicians fully address a service call and repair a system. Copier leasing companies’ FCE rating goes down the greater the number of service trips require to fix the issues.

Average Repair Time

This is the total time that a copier technician spends at a customer’s location. The industry average for the duration of a call is 1.2 business hours. ClearView’s average repair time is about 44 minutes, considerably faster than the industry average.

Premium services

In addition to leasing copiers, top copier leasing companies in Tampa, Florida offer more full-featured managed print services. As part of our professional analysis, we will provide an onsite walk-through of your offices and a complete inventory of your fleet of document equipment so you can get an objective view of how efficient/inefficient your system is. We help you consolidate your print volume to more efficient multifunction devices and to your existing printers so that your operations are streamlined, your costs are reduced, and your resources conserved.

Businesses that have already taken advantage of our managed print services have realized an average savings of between 30% and 40%, with savings as high as 60%. So where some businesses may try to save money using their IT department to manage printing, in reality it turns out most businesses with larger print volumes actually save money with managed print services.

When choosing from the best copier leasing companies in Tampa

ClearView has got you covered whether you’re looking for copier leasing, repair or more comprehensive printing solutions. Questions? Give us a call or send a message using the form below.

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