The Clear Quality Commitment is our guarantee that you’re getting the utmost in advanced technology, dependability, service and support. ClearView Business Solutions stands squarely behind our promise with the assurance of complete satisfaction. Everything we do contributes to that goal – from setting the industry standard for service response time to providing instant access to support personnel.
NO CHARGE LOANER
We want to ensure that your office productivity does not suffer, therefore at your request, we will provide a free comparable loaner system should your system be unusable for more than one (1) business day.
If at any time during the length of your lease agreement your new system should not perform within the manufacturer’s specifications, we will replace your system with a model of like or comparable value at no cost. We require only that your account is current.
AVERAGE 4 HOUR RESPONSE GUARANTEE
We address any service call within an average of 4 business hours.
TECHNICAL SUPPORT/ OPERATIONAL SUPPORT GUARANTEE
We put our customers first and use only manufacturer trained technicians to support our products. That is one of the reasons we have many satisfied customers throughout Florida and the US.
DEDICATED CLEARVIEW BUSINESS SOLUTIONS PROFESSIONALS
As Part of our Clear Quality Commitment you will have the following individuals assigned to your account:
- Field Service Engineer
- IT Specialist
- Supply Representative
- External Customer Service Representative
- Internal Customer Service Representative