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Toner Pirates: What They Are and How to Protect Your Business

If your business relies on copiers and printers, you may be at risk of a toner pirate scam. These scams involve invoices that look completely legitimate — often listing real manufacturer names, toner item numbers, and official-looking details. At first glance, they appear like a normal supply order.

But here’s the catch: once you pay, you’ll either get nothing at all or receive toner shipped at inflated costs. In most cases, the toner is already included in your copier or printer managed print services (MPS) agreement — meaning you just wasted money on something you didn’t need.


What Are Toner Pirate Scams?

Toner pirates are scammers who specialize in sending fake or misleading invoices for printer supplies. Their strategy is simple: make the paperwork look so real that your accounting team approves payment without question.

A typical toner pirate invoice may include:

  • Real manufacturer names (HP, Canon, Toshiba, etc.)

  • Actual toner model or item numbers

  • Professional formatting and even a W-9 form

All of this is designed to make the invoice blend in with your normal vendor paperwork.


How Toner Pirate Scams Work

  1. Invoice Sent – The scammer sends a realistic-looking bill for toner supplies.

  2. Payment Made – A busy accounts payable team approves it, thinking it’s a normal order.

  3. Overpriced Shipment (Sometimes) – The scammer may actually send toner, but it’s at a heavily marked-up price — far more expensive than market cost.

  4. Duplicate Coverage – Most businesses already have toner included in their managed print service contract, so this shipment is unnecessary and a total waste of money.


Why Businesses Fall for It

Toner pirate scams succeed because:

  • Invoices look authentic, with real details and item numbers.

  • Larger companies often have multiple departments handling bills.

  • Not everyone knows what’s covered under the copier service agreement.

  • Accounts payable teams may be too busy to verify every invoice.

These scams are so common that the Federal Trade Commission warns businesses about fraudulent invoices and office supply tricks.


How to Protect Your Business from Toner Pirate Scams

1. Review Your Copier & Printer Contracts
Confirm what your managed print services (MPS) agreement covers. In most cases, toner is already included, so any extra invoice should raise suspicion.

2. Strengthen Accounts Payable (AP) Processes
Require that every invoice is matched against a purchase order or comes from an approved vendor list. If it doesn’t match, it doesn’t get paid.

3. Educate Your Staff
Train your accounting, admin, and office teams to recognize toner pirate tactics. A five-minute team reminder can save your business thousands of dollars.

ClearView Business Solutions offers copier leasing and service agreements that already include toner, giving you full protection against scams like this.


Final Word

Toner pirates thrive on confusion and busy offices. By educating your team, tightening invoice approvals, and knowing exactly what’s included in your service agreements, you can avoid overpaying for supplies you don’t need.

Don’t let toner pirates take a bite out of your budget — stay alert, stay informed, and keep your money where it belongs.

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